Privacy policy

Privacy Policy
Last Updated: 16 March 2026

At TechLays, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from www.techlays.com.

1. Information We Collect

When you visit our website, certain information about your device and browsing activity may be automatically collected, including:

  • IP address
  • Browser type and version
  • Device information
  • Time zone
  • Pages visited on our website
  • Products viewed or searched
  • Referring website or search source

This information helps us improve website performance and enhance the customer experience.

2. Order Information

When you place or attempt to place an order through our website, we collect certain personal information including:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information

This information is used to process orders, provide shipping updates, and deliver products to customers.

3. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders
  • Send order confirmations and shipping updates
  • Communicate with customers regarding orders or support requests
  • Prevent fraudulent transactions
  • Improve our website, products, and services
  • Send promotional offers or marketing communications (if opted in)

4. Sharing Your Information

We may share your information with trusted third-party service providers to operate our business efficiently, including:

  • Payment gateway providers
  • Shipping and logistics partners
  • Website analytics providers
  • Marketing and advertising platforms

For example, we may use services such as Google Analytics or Meta Pixel to understand customer behavior and improve our marketing strategies.

These partners only receive the information necessary to perform their services.

5. Cookies

TechLays uses cookies to improve your browsing experience. Cookies help us:

  • Remember your preferences
  • Keep products in your shopping cart
  • Analyze website traffic
  • Improve website performance and usability

You can disable cookies through your browser settings if you prefer.

6. Data Security

We take appropriate security measures to protect your personal information. All transactions are processed through secure payment gateways and encrypted technologies to safeguard your data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill orders, comply with legal obligations, and improve our services.

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

9. Changes to This Privacy Policy

TechLays may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page.

10. Contact Us

For questions about this Privacy Policy or your personal information, please contact us:

  • Brand: TechLays
  • Email: hello@techlays.com
  • Support: +91 73838 99779
  • Address: SF 46, Earth Icon, New VIP Road, Vadodara – 390019, Gujarat, India